General Terms & Conditions

Good to know

  • The prices are meant per person including half board, and in addition the local tax of € 1,80 per person a day from 14 years on.

  • Booking can be made by mail, phone, fax or email. The right of withdrawal as laid down in the Consumers‘ Code (notification pursuant to Part III, Section III, Paragraph I of Italian Legislative Decree no. 206/2005, Consumers‘ Code) is not contemplated – however, we are willing to apply the following conditions for withdrawal: No cancellation charge will apply if the reservation is cancelled within 40 days prior to arrival. In the event of cancellation within 14 days prior to arrival, 3 nights‘ accommodation will be charged; for cancellation within 13 days prior to arrival and in case of early departure, 5 nights‘ accommodation will be charged. We recommend you consider having holiday cancellation insurance.

  • Day of arrival: the room will be ready for occupancy from 1 pm.

  • Day of departure: please leave the room before 10 am.

  • For organisational reasons, it isn’t possible to reserve a specific room number.

  • Upon advance notice, there is a reduction of € 10,- per person for dinners not taken.

  • Dogs are allowed upon prior arrangement. The fee is € 10,- per day without food. Nevertheless, dogs are not allowed in the dining room, in pool area and in the garden.

  • Payment: we accept payment by cash (until € 3.000,- per room), cheque or credit card.

  • Subject to availability, double room Schloßblick may be booked for single occupancy by paying a supplement of € 25,- per day.

  • Guests arriving by train met, without charge, by prior arrangement, at the Meran/Bozen station.

  • MeranCard from 24.03. - 30.06.2018 is included in the price.
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Here's what our guests say about us
Well-being holiday perfect for hiking
Hermann, Holidaycheck
Truly a dream!
Alessandra, TripAdvisor
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